Shipping

FREE STANDARD SHIPPING offer is valid on orders over $69 CAD and is a 3-6 business day delivery service. Express shipping (1-3 business days) is also available at additional cost. 

Woolino.ca orders are shipped from fulfillment centers in Canada for delivery in Canada only. Orders will be shipped with Canada Post, UPS or FedEx.  International customers please visit Woolino.com

All orders will be processed and shipped within 1-2 business days of order placement. Orders placed before 9:00am EST (Monday through Friday) will be processed same-day. All orders placed after 9:00am EST will be processed on the next business day.

**COVID19 UPDATE Our operations team is closely monitoring how this health crisis is impacting our shipping couriers. Please keep in mind that shipping timeframes may be altered or delayed due to situations outside of our control, and timeframes are not guaranteed.

Please review your order carefully and check (and double check!) for spellings in all shipping fields prior to selecting and confirming your order.

It is the responsibility of the customer to review their shipping address and shopping cart information for accuracy before completing the purchase. Refunds, exchanges and/or replacement shipments will not be issued on the basis of an inaccurate address or incorrectly ordered item. Woolino is not responsible for items that could not be shipped to their destination because of an incorrect or undeliverable address.